CRM

Tech People has been a Salesforce user internally since its inception and gradually included lead management, email automation, website integration, campaign and event managment, HR, telephony integration and many more features to support its sales and operations. Over the years we have developed an expertise that has enabled us to provide CRM consulting as a service to our customers.

We have succesfully consulted on CRM strategy, delivered tailor-made integrated CRM solutions and provided support services to companies of various size in Banking & Insurance, Biotech, IT and Charities.

Our team is made up of functional and technical professionals who are conversant in full life cycle implementation projects, migration, upgrade, rollout, and business process re-engineering, localization and maintenance. Our in-house expertise coupled with our ability ability to source product experts to Project Manage, Analyse, Design, Customise, Implement and Test right across this product spectrum makes us a unique hybrid consulting and staffing partner to our customers.

Systems we provide expertise in:

• Salesforce.com
• Dynamics CRM
• Mailchimp
• Eventbrite
• 3CX Phone system

Solutions we provide expertise in:

• B2B marketing automation
• Sales workflows
• Campaign and Event management
• Client on-boarding
• Customer service and knowledge base
• Website integration and lead capture
• Distributor management
• Social integration (Facebook, Twitter)