OSS/BSS

Telecommunication service providers are adopting next generation OSS/BSS systems for many reasons including integration with new IP-based frameworks, emerging applications, and the need to deal with customer service and retention. Other factors include the need for network operators to rationalize legacy systems into common support frameworks while they simultaneously seek differentiation factors from one another. One challenge is that this is all happening while carriers roll-out increasingly complex products and services.

Tech People has been providing expert support for clients in the telecommunication industry ranging from national and regional telecom mobile operators, fixed line operators, telecom software billing and mediation global solution providers to handset and telephone system hardware manufacturers, Android and iOS application software development companies, and field engineering providers.

Some of the OSS/BSS software products covered:

• Amdocs
• Netcracker
• Comarch
• VBOSS
• Siebel

Some of the business domains covered:

• CRM
• Rating & Charging
• Convergent Billing
• Fraud Management
• Revenue Assurance
• Interconnect and ITU settlements
• Collection and Mediation
• Resource & network management
• Services & network fulfillment